Behavioural audit of comms
Optimising your existing comms using behavioural science
In a world where we are bombarded with information, making it harder for key messaging to be read and acted on by your customers, we can help you cut through the noise.
Calling on our 14 years of experience designing and delivering effective behavioural interventions, we’ll work with you to apply principles and tools from behavioural science to your communications to increase the chance your customers read and act on them.
Informed by a real understanding of how people behave we’ll help you to avoid pitfalls and unintended consequences and help you to craft communications that people are more likely to act on.
Our communications audit process:
- Briefing session to identify the behavioural challenge and learn about your current comms and channels
- Auditing your assets through a behavioural lens, analysing what's already working and what can be improved
- Workshopping our feedback into tangible recommendations you can take forward and apply to future comms to encourage long-term behaviour change.
